Privacy Policy
Information collected: When browsing our web site no information is collected or stored from any visitor. If an order is placed on-line the following information will be requested in order to process the order successfully.
Cardholder name and address
Cardholder credit card number
Cardholder credit card expiry date
Cardholder credit card CVV (or security) number
Customer email address
Delivery name and address
Use of information: The personal information collected is used to charge via our current credit card payment processor the total value of the order placed, and to despatch the order to the correct address. The email address is used to communicate with the customer concerning the order. A phone number may also be provided by the customer and used for communication, but this is entirely optional.
Sharing information: Information collected is not shared with any third party not involved directly in the processing of the order on our web site, www.westaway.co.uk
Collection of information - customer options: All required information is specified during the checkout process and the order cannot be placed without supplying this information. There are options to supply phone numbers and also to opt out of joining our emailing list.
Communicating with Westaway & Westaway: Customers will be communicated with by email by default. There are options on the web site also to phone us (00 44 20 8645 2524), write to us at Unit S0108 Lok n Store, 255 Ash Road, Aldershot, Hampshire, GU12 4DD or to request that we phone the customer.
Storage of personal information: Westaway and Westaway do not store any credit card details of customers, or any other financial details once the order has been either processed or cancelled. Names and addresses along with details of items purchased are stored in order to assist customers with exchanges and future purchases. Addresses are only used for occasional mailings from Westaway and Westaway if the customer has opted into our mailing list, but are never passed on to third parties. Customers have the option to opt into our mailing list when finalising the checkout procedure. Any personal financial information collected during the processing of the order is securely destroyed once the order is completed.
Correction of information given during the ordering process: Any errors in information given during ordering, or subsequent changes in this information may be corrected by contacting Westaway and Westaway as detailed above.
Cookies:
Cookie Information
The two cookies that are used within the Westaway web site are as follows:
| Name | Purpose | Content | Expires |
|---|---|---|---|
| PHPSESSID | To enable the site to recognise the same user clicking from page to page. Without it, every page would be treated as the first visit to the site, and anything added to the shopping basket would be instantly forgotten. Online shopping would, therefore, be impossible. | Session ID | On exit |
| Session | This is for the visitor's convenience, Bluepark creates this with a copy of the initial session ID so that they can be classed as "returning" and the contents of their shopping basket will still be available. If the user signs in with an email address and password, these login details are are also saved so that they can remain logged in when returning (the password is encrypted). If the user signs out, their login details are removed from the cookie. | Session ID Can also contain an email address and encrypted password | 1 year |
Any other cookies are created by 3rd party scripts, such as Google Analytics, and any information about the cookies they use can be obtained through them.